Operation Log

In order to manage the operation records in DM Hub more efficiently, the system supports recording operation logs. Admins can view the operation records of all users under the current tenant in the operation log in convenience to better coordinate and manage.

note:
Only admins can view the operation log. Non-admins cannot see this function.
The operation log only records the records of manual operations in the system, and does not record operations through API.

1.View Operation Log

Click the upper right corner of the system and click [Operation Log] to enter the log record interface. Admin can view the operation records of all users.

1.1The Main Content of Operation Log

The following items are mainly recorded in the operation log: User: The user of the recorded operation
Role: The role of the user
Organization: The organization of the user
Functional modules: functional modules operated by user
Operation type: what operation the user performed, such as delete, create, modify, import, etc.
Content: Some functions will record what the user has specifically operated, such as which WeChat Page was operated and which customer has been deleted. The content ID is displayed under the content name to facilitate follow-up tracking
Operation time: the time when the operation occurred

1.2 View User Operation Logs by Organization

If data permission is activated in the tenant, operation log can be viewed by organization. Select the organization on the left to view the operation log of the users under the organization.

1.3Filtering operation log

The operation log can be searched by entering user, operation content, and functional modules.

The operation log can also be filtered according to operation type and operation time.

2.Supported Operations

Following operation supports to be recorded:

Customer: Create/copy, delete, batch import, batch export, batch delete, merge
WeChat Page: Create/copy, edit, delete
WeChat Page custom module: Create/copy, edit, delete
WeChat official account broadcast record: create/copy, edit, delete
WeChat official account QR code: create/copy, edit, delete, upload/import, download/export
WeChat template message: Create/copy, edit, delete, send, sync
WeChat menu message: Create/copy, edit, delete
WeChat Coupons: Create/Copy, Edit, Delete, Synchronize
WeChat Merchant Center Coupon: Create/Copy, Delete, Upload/Import
WeChat Red Pocket in WeChat Merchant Center: Create/Copy, Edit, Delete
WeChat Merchant Center Commodity Management: Create/Copy, Edit, Delete, Download/Export
WeChat Merchant Center Order Management: Download/Export
WeChat official account automatic reply: create/copy, edit, delete
WeChat official account custom menu: create/copy, edit, delete
WeChat tags: create/copy, edit, delete
SMS: create/copy, edit, delete, send
Email: create/copy, edit, delete, send
Auto-flow: create/copy, edit, delete, start, stop

3.Exporting Operation Log

Operation log can be exported.
1）Choose the date you want to export, you can choose the last 7 days, the last 30 days, the last 90 days, and today defined in the system, or you can customize the time period.
2）Click download to export the operation log of the selected time period.